Transparency, information accuracy and confidence levels in organisation and brand management are, more and more, critical factors in decision processes of citizens, customers or investors relative to their options and capital allocation.

PT committed to its shareholders to create value ensuring good economic and financial
performance now and in the future. Therefore, top management will continue to maintain a voluntary and determined attitude that aims to achieve the possible balance between the legitimate will to generate profit and ethics and respect for environmental preservation and the community where it operates. The level of fulfilment of this balance is a fundamental pillar in the company’s robustness and in the value shared with shareholders and remaining stakeholders.

Business ethics and shareholder value creation incorporate the following pillars:

Communication and information technologies are a powerful resource to bring people closer together, dematerialise day-to-day life and contribute to improving everyone’s life. Therefore, PT believes that its activity contributes to benefiting society, enabling value sharing with the community, environment and shareholders.

PT identifies stakeholders with potential impact on its businesses taking into consideration the following assumptions:

Stakeholders

Material Issues

Strategic Drivers